Terms of Service

Terms of Service

Considering that the company sells products online; considering the Customer's interest in purchasing the products offered through its sales channels; this agreement establishes the general terms and conditions of use and purchase of products by the customer on the website.

I - Confidentiality

The store is responsible for preserving the confidentiality of all data and information provided by the Customer during the purchase process. The security of the site is audited daily and complies with industry standards to protect customers' personal and financial information.

II - Customer Service

The Customer may contact customer service through the email: info@calmyskin.com. Service hours are Monday through Friday, 10 AM to 7 PM.

III - Accepted Payment Methods

Payment methods available for online purchases include credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

IV - Exchange and Return Policy

Returns are accepted within 30 days of purchase. Items must be unused and in their original packaging. To initiate a return, please contact our customer service team at info@calmyskin.com.

V - Delivery

Delivery times vary depending on your location. Standard shipping typically takes 7-15 business days. Express shipping options are available at checkout. We provide tracking information for all orders.

VI - Modifications

These terms may be updated from time to time. We recommend reviewing this page periodically for any changes. Continued use of the site after modifications constitutes acceptance of the new terms.

VII - Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from or related to these terms shall be resolved through the appropriate legal channels.